Keep the same email thread alive when replying to support, as opening new threads can fragment the case. If your country is restricted, verification won’t help; eligibility is a prerequisite to any check. In clean cases with standard documents, most players see a quick pass on winaura legit queues.
Payment methods
The KYC team targets an initial review within 24 hours and may come back asking for clearer scans, name/address corrections, or an extra document. Expect the site to perform algorithmic and manual checks before releasing any funds, even after a successful KYC pass. If the KYC fails, deposits and withdrawals halt, and support will explain the reason via ticket. The operator can phone the number on your profile as part of verification, and missed calls can slow the decision.
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Security starts with SSL for transactions and extends to identity checks that gate withdrawals on casino win aura. The T&Cs emphasize account confidentiality and forbid sharing or selling accounts, protecting balances from third-party claims. Because payouts typically return to the original funding method, keeping your banking in your name prevents complications and chargeback risks. The site includes responsible gaming links—self-exclusion, risk warnings, and dispute resolution—so bookmark those policy pages early. You can’t transfer funds to other users, and the operator reserves the right to suspend accounts if manipulation is suspected. If a mistake credits your account, T&Cs say it remains the operator’s property, so report it rather than spending it.
- If you get a “more info needed” email, reply from the same device with clearer images rather than starting fresh.
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